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FAQs
Some helpful answers to some of your most frequently asked questions.
General Questions about the Promotion
How do I enter the KIT KAT "Break and Win" Promotion?
Do I need to buy a KIT KAT to participate?
Do I need an email address to participate?
Do I need a mobile phone to participate?
Do I have to be a certain age to participate?
Who is eligible to participate?
How long will the Promotion last?
Which prizes are available to be won in this Promotion?
Why do you need my email address details?
I am concerned about getting unwanted emails from registering with the Promotion.
Unique Code Questions
Which products are part of this promotion?
I can't enter my unique code?
I can't read my Code - what do I do?
How many times can I enter a Code?
I entered my Code wrong, what do I do?
Where can I buy a special Promotional KIT KAT pack?
Prize Questions
How will I know if I have won?
Can I eat the special red wafer?
I have found a special red wafer but cannot find my winning ticket
How can I obtain a full list of winners from this Promotion?
Account Questions
I want to change my email address but can't?
I have forgotten my login details.
I need to change some information that I entered for registration.
How do I delete my account?
Website Questions
Do I need to install Macromedia Flash Plugin if I enter online?
I am unable to install the Flash Macromedia Flash Plugin. What can I do?
What are Cookies?
Why are they used on this Website?
Can I switch them off?
Are my details secure on this Website?
What's the minimum browser requirement for this site?
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